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| Phone +37124845885 Monday - Friday, 10am - 6pm EST English, Latvian, Russian |  |
| Our email: [email protected] |  |
Contact us
How can we help you?
AMBER BYTES, SIA
Registration number: 40203651242
SEPA: LV35ZZZ40203651242
VAT: LV40203651242 (Latvia)
How Can I Place an Order?
To place an order, simply choose your desired jewelry, add it to your shopping cart, and follow the instructions to complete your purchase. You'll need to provide your shipping address and select a payment method.
Can I place an order by phone, WhatsApp, or email?
Yes, absolutely! If you're having trouble placing an order on our website, or if you'd like to make a custom order, feel free to contact us! We'll be happy to take your order by phone, WhatsApp, or email.
What Payment Methods Do We Accept?
We offer several convenient payment methods to make your shopping experience pleasant. You can pay with bank cards, make a bank transfer to our company account at Swedbank, or use popular online payment solutions such as PayPal, Google Pay, and Apple Pay.
How long does delivery take?
Delivery time varies depending on the destination. Delivery within Riga takes 0-3 days, while shipments across the rest of Latvia will reach you within 1-3 days. For customers throughout Europe, delivery time is 3-12 days.
Is free shipping available?
Yes, free shipping is available for orders over €40. This offer applies to deliveries throughout Latvia and Riga, using parcel lockers. Keep an eye on our website for updates, as additional promotions may also be available!
Can I track my order?
Yes, all orders are shipped with a tracking number. After your order has been dispatched, you'll receive an email with the tracking information.
Can I return or exchange the jewelry I bought?
Yes, we accept returns and exchanges in accordance with our terms. Please familiarize yourself with our return policy on our website for more detailed information on the conditions and procedure.
Is a custom order possible?
Yes, custom orders are possible! If you have specific requests regarding amber jewelry, such as a different design, size, or color combination, please contact us. We'd be happy to discuss your ideas and strive to create exactly what you're looking for.
Can we get volume discounts?
Yes, we offer volume discounts! If you're planning a larger order, please contact us so we can discuss the best individual terms and prepare a special offer just for you.